Yvonne Ernesta
Group Customer Service Training Manager

First work experience from 1979 – 1980 was Customs Assistant. Has dynamic experience working as Assistant Sales and Marketing Manager for more than 5 years. With the award of Sales Training Certificate.
Before joining Doubleclick Group, she was employed at Nouvobanq in 1999 in Customer Services and promoted in 2017 as Acting Branch Manager. Awarded with Long Service Period in December 2015.
She is a dedicated and hardworking individual with good customer service skills and a polite and friendly personality. She can deal with difficult customers. She always strives to maintain a smart and tidy appearance.
She has joined Doubleclick Group as Customer Service Training Manager since May 2019.